Contact Us

Our 24/7 U.S.-based Cardmember Service can help you with:

  • Questions about your statement or payments
  • Reporting a lost or stolen card

Call Us

888-551-5144 (we accept relay calls)

International Collect: 

Email Us

For detailed questions about your account, you’ll need to log into your account so that we can authenticate that you are the card owner.

  1. Log in to your account
  2. Click "Messages" in the Header
  3. Click "Send A Secure Message"
  4. Provide Subject and Message
  5. Click "Send Message"

Mail Us

You can write us anytime at:

Cardmember Customer Service
P.O. Box 6376
Fargo, ND 58125-6376

Make Payments

Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Overnight Address:
Cardmember Payments
3180 Rider Trail S
Attn: 790408
Earth City, MO 63045

Visit your portfolio in and select your credit card or enroll at

Telephone Transfer:
Pay your Fidelity® Rewards Visa Signature Card bill via phone at 888-551-5144 (U.S.) or 701-461-1555 (international collect)