Contact Us
Our 24/7 U.S.-based Cardmember Service can help you with:
- Questions about your statement or payments
- Reporting a lost or stolen card
Call Us
Toll-free:
888-551-5144 (we accept relay calls)
International Collect:
701-461-1555
Email Us
For detailed questions about your account, you’ll need to log into your account so that we can authenticate that you are the card owner.
- Log in to your account
- Click "Messages" in the Header
- Click "Send A Secure Message"
- Provide Subject and Message
- Click "Send Message"
Mail Us
You can write us anytime at:
Cardmember Customer Service
P.O. Box 6376
Fargo, ND 58125-6376
Make Payments
Mail:
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408
Overnight Address:
Cardmember Service - 790408
824 N 11th Street
St. Louis, MO 63101-1016
Online:
Visit your portfolio in Fidelity.com and select your credit card or enroll at FidelityRewards.com/login.
Telephone Transfer:
Pay your Fidelity® Rewards Visa Signature Card bill via phone at 888-551-5144 (U.S.) or 701-461-1555 (international collect)
If your card is lost or stolen:
Always contact us by phone immediately at the Cardmember Service number on this page. We’re available 24/7.
Traveling?
Whenever you travel out of state or out of the country, call Cardmember Service before you depart. That way we’ll know to expect charges from new locations.
- Log in to your account
- Click "Services" from Top Nav
- Click "Travel Notification" under "Account"
- Select State Date, End Date and Destination
- Click "Submit"