Contact Us

Our 24/7 U.S.-based Cardmember Service can help you with:

  • Questions about your statement or payments
  • Reporting a lost or stolen card

Call Us

Toll-free: 
888-551-5144 (we accept relay calls)

International Collect: 
701-461-1555


Mail Us

You can write us anytime at:

Cardmember Customer Service
P.O. Box 6376
Fargo, ND 58125-6376


Make Payments

Mail:
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Overnight Address:
Cardmember Payments
3180 Rider Trail S
Attn: 790408
Earth City, MO 63045

Online:
Visit your portfolio in Fidelity.com and select your credit card or enroll at FidelityRewards.com/login.

Telephone Transfer:
Pay your Fidelity® Rewards Visa Signature Card bill via phone at 888-551-5144 (U.S.) or 701-461-1555 (international collect)