Online Statements

By enrolling in Online Account Access you will automatically have access to up to 18 months of online statements. You can view, print and download these statements at your convenience.

Go Paperless and Lose the Paper Trail

Discover a convenient, greener and more secure way to receive your statements. When you go paperless, you can:

  • Protect your financial information from being stolen from your the mailbox
  • Save time by not having to file or shred your statements
  • Receive an account alert1 via email or text message when your statement is available

Log in and discontinue paper statements today!

Overview

An Online Statement is an electronic PDF of your account statement provided to you online within Credit Card Online Account Access. It contains all of the same account information as paper statements. It is delivered electronically instead of through the U.S. Mail.
"Online Statement" refers to the an electronic PDF version of your account statement found online within Credit Card Online Account Access. "Online Statements Only" is an account feature you can enroll in within Credit Card Online Account Access. When you enroll to receive Online Statements Only, you will stop receiving your paper statement, and only receive your statement online. You will also receive an Online Statement Account Alert each time you have a new Online Statement available.

Going paperless helps you:

  • Deter fraud--Safeguard your financial information by removing the "paper trail."
  • Reduce clutter and save paper--Eliminate excess paper on your desk and save a tree.
Online Statements are FREE.
Online Statements contain all of the same account information as your paper statements.
Yes. Online Statements are accessed securely via Credit Card Online Account Access.

You can receive both Online Statements and paper statements or you can choose to enroll in Online Statements Only, after which you will no longer receive paper statements.

Getting Started

To enroll in Online Statements Only, log in to Credit Card Online Account Access, and select the "Online Statements" link within the 'Transactions Details' page and follow the enrollment steps.
Online Statements will be viewable electronically as a Portable Document Format ("PDF"). You will need Adobe® Acrobat Reader software. Online Statements can be viewed, saved to your computer, or printed at your convenience by using this software.
The E-sign Act allows financial institutions to provide customers' disclosures electronically. Customers must affirmatively consent to receiving disclosures electronically, be provided information regarding software requirements for access to and retention of electronic disclosures, and be informed of the procedures for withdrawing consent.
Refer to our Online Statement and Alert Delivery Agreement for complete information regarding terms of use for receiving Online Statements.

Viewing, Printing and Saving Your Statement

Online Statements will be available at the same frequency as paper statements.
After you discontinue paper statements, an email and / or text message1 will be sent to the address(es) you specify when you enroll, and a message will be sent to your Secure Messages within Credit Card Online Account Access each time you have a new statement available for viewing.
Secure Messages is home to important messages regarding your accounts.
Your Online Statements will be available from the View Online Statement link on your Transaction Details page.
To print an Online Statement, use your browser's print functions at the top of the window where your statement appears.
Your Online Statements will be delivered electronically in Portable Document Format ("PDF") and presented in Adobe® Acrobat Reader. To save a statement, simply select the "Save a Copy" icon in the tool bar and select a location on your hard drive to save the statement. Once you have determined the location, choose a file name for the statement you are saving and select the "Save" button.

Other Questions About Online Statements

Yes. Up to 18 months of statements are available online for viewing.
You can order copies of past statements online through the Cardmember Service section, by selecting "Request Copies of Statements". You may be charged a fee for this service. You will be notified of the fee amount prior to submitting your request online.
Call Cardmember Service. You can request to receive paper statements again in addition to your Online Statements. You will retain access to your previous Online Statements, as well as continue to receive Online Statement Account Alerts.
You will receive a final paper statement in the mail.  You will no longer have access to your Online Statements.
Yes. The statement inserts from your current month's statement will be available online on the Credit Card Statements page for your account.

A paper statement may be sent if one or more of the following has occurred:

  • The Online Statement Account Alert was unable to be delivered
  • There is important information which needs to be delivered by mail